SOLANO — EIDOS

SOLANO

Designed for Integrity · Powered by Solano

#IT strategy&architectural consulting #Data governance&DWH #Development #EIDOS Platform

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"Solano is the searing sun at its zenith—a light that spares no illusions,
unveiling the absolute truth."

To be Solano's force is to channel the pure energy of the zenith,
becoming a beacon for yourself and those by your side.

A true leader does not follow the light; they create it,
helping others conquer every shadow on the journey to the peak.

SOLANO MANIFESTO

Clarity of Mind

Belief in absolute logic and crystalline clarity of judgment. We silence the noise, leaving only the essential.

Inner Discipline

Unwavering purpose and devotion to the chosen path. A will that drives us forward, defying all external circumstances and shadows.

Pursuit of the Ideal

An uncompromising pursuit of perfection in every detail. We refuse to settle for half-measures, striving only for flawless results.

SOLANO SOLUTIONS. EXQUISITE FORM, FORMIDABLE CORE

An ecosystem-driven approach with a modular architecture offers the best of both worlds: it unlocks the full power of a unified ecosystem while allowing you to acquire specific modules only when your company's maturity level truly demands them.

EIDOS PLATFORM

Client data platform · Customer 360

SOLANO KARMA. DATA PLATFORM

Datawarehouse, Data streaming & Data marts solutions

EIDOS.PLATFORM

Eidos is an ancient term representing the essential inner form that shapes matter, transforming chaos into concrete reality. Ancient philosophers used Eidos to define the ideal structure of an object—its meaningful core and perfect prototype. Solano Tech has made this philosophy the very soul of its customer platform.

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01 · PLATFORM CORE

EIDOS NewBorn

01 Single Customer View: Collects data from disparate systems, cleanses it, and consolidates it into a single, up-to-date profile with a unique global ID

02 Smart Deduplication: Automatically detects and resolves data duplicates both in real-time (upon profile creation) and offline (during scheduled data quality checks)

03 Data Steward Interface: Provides a user-friendly workspace equipped with fuzzy search mechanisms for manual resolution of complex and low-quality data

04 Security & Compliance: Eliminates the transfer of personally identifiable information (PII) during inter-system data exchange

05 Automates consent lifecycle management

02 · SEGMENTATION

EIDOS Glow

01 Omnichannel Tracking: Captures digital footprints and behavioral data from websites and mobile apps using pre-built connectors and JS tags

02 360° Profile Enrichment: Aggregates collected data to generate three core customer profiles: product Profile, Digital Profile, Communication Profile

03 Operational Analytics: Generates statistical reporting and delivers key metrics directly to front-office employee dashboards and data analyst interfaces

03 · CONNECTIONS GRAPH

EIDOS Nexus

01 Hidden Relationship Discovery: Analyzes data to uncover explicit (kinship, marriage) and implicit connections between users to build highly accurate segments

02 Relationship Strength Analytics: Evaluates the strength and nature of connections within the data graph to generate relevant, personalized offers

03 Look-alike & Network Expansion: Builds target databases of potential clients, referrals, and associated parties by analyzing the network ecosystem of the existing customer base

04 · OFFERS SHAPING

EIDOS Temptation

01 Hyper-Personalization & NBA: Matches the product catalog with the customer's digital profile to instantly generate the Next Best Offer

02 Segment & Campaign Management: Enables flexible configuration of macro- and micro-segments through an intuitive UI to launch targeted marketing campaigns, including gamification mechanics

03 Real-Time Contextual Offers: Triggers pop-up offers within the web interface or mobile app exactly during the user's active session

04 Contact Policy & End-to-End Analytics: Manages offer frequency and lifecycle. Evaluates campaign performance using metrics such as Conversion Rate, Revenue Lift, and time-based response analytics

05 · COMMUNICATIONS GATEWAY

EIDOS Air

01 Smart Scenario Orchestration: Builds complex message delivery flows, automatically switching to alternative fallback channels if the primary ones are unavailable, utilizing retry mechanisms with exponential backoff

02 AI-Led Routing: Leverages built-in artificial intelligence algorithms to dynamically manage the communication path

03 Dynamic Content: Powers personalized email and message delivery with adaptive content, featuring a drag-and-drop template builder, read-receipt tracking, and domain reputation management

04 Delivery Analytics: Collects response logs and computes operational metrics, while automatically determining the optimal send time for each specific segment

06 · AI AGENT PLATFORM

EIDOS AI Sensei

01 Universal AI Assistant: Automates customer engagement at every touchpoint—from interactive onboarding to tier-1 support and direct sales

02 Deep Context via RAG: Utilizes Retrieval-Augmented Generation technology to enrich the AI agent's responses with real-time data from internal knowledge bases and historical conversation logs

03 Hyper-Adaptive Responses: Formulates tailored replies based on the user's current segment, profile, emotional sentiment, and full interaction history, seamlessly preserving dialogue context across separate sessions

04 Semantic Search: Integrates with enterprise search engines to process complex user queries regarding product lines, active promotional offers, and FAQs with deep semantic understanding

07 · DIGITAL CONNECTORS

EIDOS Surveillance

01 Tracking Tools (JS Tags & Connectors): Provides instant integration with digital channels for continuous behavioral data collection and seamless import of pre-built external files

02 Technical Profile & UX Analytics: Automatically logs device parameters, IP addresses, browser types, geolocation, and session depth. Analyzes front-end system logs, highlighting UX bugs, abandoned forms, friction points, and behavioral anomalies

03 Real-Time Streaming: Streams behavioral events in real time, supports functionality for detailed visual analysis of user actions, and routes event reporting directly into the client's internal IT infrastructure

08 · CUSTOMER JOURNEY ANALYTICS

EIDOS Path

01 AI-Led Journey Mapping: Automatically visualizes actual customer paths using interactive Sankey diagrams and real-time Customer Journey Maps, identifying precise steps and reasons behind customer drop-offs

02 Friction Point Discovery: Leverages AI algorithms to pinpoint workflow bottlenecks, evaluates and prioritizes their impact on the company's bottom-line financial performance, and generates automated recommendations for optimization

03 Activity & Lifecycle Analytics: Delivers deep insights into customer base activity with granular breakdown by hours, regions, seasonality, and acquisition channels

04 Product Reporting & Experimentation: Generates conversion funnels and cohort analysis by specified periods

Seamless experience across every touchpoint — intelligence made visible.

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02 · SCENARIO ORCHESTRATION

EIDOS.DISCOVERY

Business Analysis & Information Needs Audit

Stakeholder Interviews: defining the business goals of marketing, analytics, IT, and security teams

Business capability mapping: formulating a comprehensive list of data-driven business scenarios that the future platform must resolve

Current Data Landscape Audit

Data source inventory: deep-dive analysis of systems generating customer data

Data quality audit: assessment of the current data state for duplicates, anomalies, storage structuring flaws, and overall data trustworthiness levels

Data flow mapping: visualizing the current state of information movement to pinpoint data loss zones or latency gaps within existing integration layers

Target Client Data Architecture Development

Identity resolution modeling: designing the core logic and deterministic/probabilistic rules for stitching disparate user identifiers into a unified digital customer profile

Architectural pattern selection: determining the optimal blueprint for embedding the CDP into existing infrastructure

Integration layer design: specifying technical requirements for data pipelines and exchange communication formats

SOLANO KARMA. DATA PLATFORM

Karma is not mysticism. In its purest sense, Karma means action and its inevitable reflection, it's the very soul of SOLANO KARMA. DATA PLATFORM. Your data ecosystem holds a flawless memory: every shortcut taken today introduces friction tomorrow, every piece of systemic noise allowed into the pipeline distorts future decisions.

Unified Architecture

A single lakehouse foundation consolidating every source into one governed, queryable truth.

Sovereign & Secure

On-premise deployment with bucket-level access control and full regulatory compliance.

Real-time Streaming

Event-driven ingestion via Kafka with change-data-capture and sub-second propagation.

KARMA FAQ

What is the SOLANO KARMA Data Platform?

SOLANO KARMA is a sovereign data platform that unifies streaming ingestion, a lakehouse architecture, and governed data marts into a single immutable cycle of consequence — built for financial institutions that demand absolute clarity and trust in their data.

How long does a typical implementation take?

A NewBorn MVP deployment typically spans 12–16 weeks, covering discovery, architecture design, core ingestion, and the first governed data marts. The full platform rolls out incrementally over subsequent phases.

Is the platform compliant with local data sovereignty?

Yes. The architecture is designed for on-premise or sovereign-cloud deployment, keeping all customer data within jurisdictional boundaries while meeting PCI DSS and regional regulatory requirements.

SOLANO KARMA. DATA PLATFORM

ARCHITECTURE

STRATEGIC IT-CONSULTING

Architecture is an act of faith in the future. Systems that scale are never born from chance — they are designed with intent, where business and technology domains speak a single ontology. From an honest snapshot of the current landscape to a target architecture and a resourcing strategy, we align business capability, IT systems and delivery so growth never turns into chaos. Enterprise and solution architecture, legacy modernization and disciplined development — the foundation on which ambition can stand without accumulating technical debt.

CONTEXTUAL ANALYSIS

Examines the broader environment, including business goals, user needs, and technical constraints, to ensure all decisions are informed and relevant.

ARCH CONCEPTS

Defines the high-level structure and fundamental ideas of the system, creating a blueprint that guides all subsequent design and development work.

AUDIT

Conducts a systematic review of existing systems, processes, or code to identify strengths, weaknesses, and opportunities for improvement.

TEAM FOUNDING

Establishes the core team by defining roles, responsibilities, and ensuring the right mix of skills is in place to successfully execute the project.

RESEARCH

Drives the discovery phase by gathering and analyzing data on users, market trends, and technologies to validate assumptions and mitigate risks.

METHODOLOGY

Outlines the structured approach, processes, and workflows the team will follow to manage the project lifecycle and ensure consistent delivery.

DATA CONSULTING

Everything in this world is subject to entropy; such is the immutable law of the universe and all its entities. Left unmanaged, your data domain will inevitably slide into chaos, mutating into an endless black hole that drains resources and kills agility. But built with intent, it becomes the ultimate powerhouse—an unshakeable foundation for every strategic decision. Nothing cuts through the shadows of data silos and restores absolute clarity quite like data domain policies and robust Data Governance.

DATA FRAMEWORK

Data maturity assessment and gap analysis. Shaping initiatives portfolio and implementation plan.

DATA GOVERNANCE

Shaping Data Governance implementation strategies for companies at various levels of maturity; defining roles and areas of responsibility.

DATA WAREHOUSES METHODOLOGY

Developing enterprise data warehouse (EDW) implementation methodologies and frameworks; executing end-to-end data warehouse implementation projects tailored to business needs.

ONE STEP TO SOLANO